Bi The Way

Returns policy

1. London Bisexuals Meetup Group ("LBMG") accepts returns within 14 days if products are not noticeably: used, damaged, altered, washed or otherwise manipulated. 2. Returns must be arranged and agreed in advance with LBMG's consent; a photo of the item might be requested to validate any defect or condition (and to prove any damage caused by delivery/return). 3. Products must be returned in original packaging and well protected for delivery unless agreed otherwise. 4. Anything outside of these terms and statutory rights must be agreed by materially-involved parties. 5. Returns may be subject to a return charge before refund. 6. Customer is to pay for return postage costs unless due defect, or for other situations where statutory rights require free return. Please remember LBMG is a small "sole trader" working for a marginalised community.

Cancelling your order

As a customer, you are free to cancel an unfulfilled order within 14 days and will be refunded amount of your order to the account the order originally was paid from.